
Background:
At B. Keenan Plumbing and Heating, we are committed to delivering professional, efficient plumbing services across County Down. We were recently contacted by a homeowner in the Cranley area of Bangor who had identified signs of a possible leak affecting their property. The issue was suspected to be linked to their soil stack system, which required urgent attention.
The Challenge:
The soil stack, being a critical part of a property’s waste water management system, must function correctly to avoid unpleasant odours, leakage, and potential health hazards. The homeowner noticed dampness and a persistent odour around the rear of the property, prompting an investigation into the integrity of the soil stack.


Our Approach:
- Inspection and Diagnosis: Our experienced team conducted a thorough inspection of the property. Using specialist tools and visual inspection techniques, we confirmed that a leak had developed in the soil stack.
- Leak Detection: The source of the leak was traced to a degraded joint in the pipework. Over time, wear and exposure had caused a failure in the seal, resulting in leakage and water ingress.
- Professional Repair: We carefully accessed the affected section of the soil stack and carried out a full repair, replacing the faulty fittings with high-quality, durable components to restore the system’s integrity. All work was conducted in accordance with UK plumbing standards.
- Clean-Up and Prevention Advice: Following the repair, we ensured the area was cleaned and fully sanitised. We also provided the homeowner with advice on soil stack maintenance to help prevent future issues.
Outcome:
The leak was resolved swiftly and effectively, restoring the functionality of the soil stack and eliminating the damp and odour issues. The homeowner was reassured by our prompt response and professional workmanship.
Customer Feedback:
“B. Keenan Plumbing and Heating provided a fast and professional service. The team found the problem quickly, repaired the leak in our soil stack with minimal disruption, and left everything clean and tidy. Highly recommended.” – Homeowner, Cranley, Bangor
Conclusion:
This case demonstrates our capability in handling soil stack and waste water system issues with expertise and care. If you suspect a leak in your property’s plumbing system, contact B. Keenan Plumbing and Heating for dependable, professional service throughout Bangor and County Down.
