A leak under a tiled floor can be a serious issue as it can cause damage to the subfloor and lead to mold and mildew growth. These are the steps we take to address this problem:
- Identify the source of the leak: The first step in addressing a leak under a tiled floor is to identify where the leak is coming from. We only use the latest technologies to pinpoint the source of the leak.
- Turn off the water supply: Once we have identified the source of the leak, we turn off the water supply to prevent any further water damage.
- Remove the tiles: The next step is to remove the tiles over the area where the leak is occurring. This can be done using a chisel or tile scraper.
- Inspect the subfloor: Once the tiles have been removed, we inspect the subfloor for any damage or signs of mold and mildew growth. If there is damage, it will need to be repaired before replacing the tiles.
- Fix the source of the leak: Once the subfloor has been inspected and repaired if necessary, fix the source of the leak.
- Replace the tiles: Once the leak has been fixed and the subfloor repaired, we replace the tiles. Be sure to use waterproofing materials such as a waterproofing membrane or cement board to prevent future leaks.
- Seal the grout: Finally, seal the grout between the tiles to prevent water from penetrating and causing damage.
It is important to address a leak under a tiled floor as soon as possible to prevent further damage and potential health hazards. If you are unsure how to proceed, consider consulting a professional for assistance.
Once the repairs are completed we will advise the client on the best way to claim on their insurance.


