Fixing a leak under a tiled floor can be a complicated process so we recommend professional help to help source the issue and fix the damage. If the leak has caused damage to the property, you may need to involve your insurance company.
Here is a general process we followed for this leak under a tiled floor:
- Identify the source of the leak: This required some investigation to determine where the water was coming from. We use the latest leak detection technology to identify the source.
- Turn off the water supply: Once we located the leak, we turned off the water supply to the affected area to prevent further damage.
- Remove the tiles: The leak was under a tiled floor in the living room, so we removed the tiles to access the affected area. This was done very carefully to avoid damaging the tiles.
- Repair the leak: The repairs involved replacing a damaged pipe & fixing a faulty joint.
- Dry the area: Once the leak was repaired, we dried the area thoroughly to prevent mold and mildew growth. You may need to use dehumidifiers or fans to speed up the process.
- Replace the tiles: Once the area was dry, we replaced the tiles and repaired any other damage.
- Insurance: Because the leak caused damage to the property, we help the client contact their insurance company as soon as possible to report the claim. Make sure to document the damage with photos and keep all receipts for repairs.
Overall, fixing a leak under a tiled floor can be a complex process, and it’s important to take the necessary steps to prevent further damage and involve your insurance company if needed.
