
Leak Detection and Emergency Repair of a Malfunctioning Washing Machine Valve in Bangor, County Down
Project Overview:
We were recently called out to a property in Bangor, County Down, where a homeowner had discovered significant water damage throughout their utility and kitchen area. The cause? A malfunctioning washing machine valve that had been slowly leaking over time before eventually failing completely.
The client needed urgent assistance to identify the exact cause of the leak, stop further damage, and carry out immediate repairs.
The Challenge:
Water damage caused by faulty washing machine valves can go unnoticed until it becomes severe. In this case, the leak had gone undetected behind cabinetry and appliances, leading to saturated floors, damaged skirting boards, and a damp smell throughout the space.
Our priority was to locate the fault quickly, stop the leak, and begin remediation before any long-term structural damage could set in.

Our Solution:
-
Leak Source Identification:
On arrival, we carried out a rapid but thorough assessment of the affected area. Using moisture meters and visual inspection techniques, we traced the source of the water to a faulty washing machine isolation valve that had failed internally and was allowing a steady, uncontrolled flow of water. -
Emergency Valve Replacement:
We immediately shut off the water supply to prevent further flooding and removed the damaged valve. It was replaced with a new, high-quality isolation valve designed for durability and reliability under regular use. -
Damage Assessment and Advice:
Once the valve was replaced, we worked with the homeowner to assess the extent of the water damage. The floorboards and lower cabinetry had suffered water ingress, so we provided advice on drying solutions and recommended follow-up with a damage restoration specialist to fully dry and restore the affected areas. -
System Check and Prevention:
We also inspected other plumbing connections in the utility area to ensure there were no additional risks. As a precaution, we advised the client to regularly check appliance connections and consider upgrading older valves and hoses to prevent similar issues in the future.
Results:
Thanks to our fast response and precise diagnosis, we were able to stop the leak at its source and prevent further damage to the home. The client was relieved to have the problem resolved quickly and appreciated our clear communication and advice on preventative measures.
Conclusion:
Even small plumbing faults, like a malfunctioning washing machine valve, can lead to serious property damage if not caught early. At B Keenan Plumbing and Heating, we’re equipped to respond rapidly and carry out effective leak detection and emergency repairs across Bangor, County Down, and beyond.
If you suspect a hidden leak or need expert plumbing support, contact us today.