Client Location – Belfast, Northern Ireland
The Problem
A care home in Belfast contacted B Keenan Heating and Plumbing due to ongoing issues with their heating system not performing adequately. Staff reported that certain areas of the building were not reaching the required temperature, creating concern for resident comfort—particularly during colder periods.
Despite the heating system running, it was clear that it was not operating efficiently. Given the scale of the property and the importance of reliable heating in a care environment, professional leak detection was required to identify any hidden faults within the system.
Leak Detection Investigation
We carried out a comprehensive heating system leak detection survey across the care home, assessing plant equipment, radiators, and accessible pipework. With no obvious faults found in visible areas, attention turned to less accessible parts of the system.
Through a structured and methodical leak detection process, we identified that the issue was likely within pipework located in an underground service void—an area not easily visible or routinely inspected.
The Cause: Leaking Pipes in Underground Void
Upon accessing the underground void, we discovered multiple leaking pipes within the heating system. These leaks were allowing hot water to escape before it could properly circulate throughout the building.
As a result, the heating system was losing efficiency and struggling to maintain consistent temperatures across the care home. Because the leaks were hidden below ground level, they had gone undetected until system performance was significantly affected.
This type of issue highlights the importance of specialist leak detection, particularly in large or complex buildings where pipework is not always accessible.
The Solution
Once the leaks were identified through leak detection, we isolated the affected sections of pipework and carried out the necessary repairs. Damaged sections were replaced and secured to ensure long-term reliability.
Following the repairs, the system was fully tested, including final leak detection and performance checks, to confirm that all leaks had been resolved and that heat distribution had returned to normal levels.
The Outcome
- Multiple hidden leaks successfully detected in underground void
- Heating system efficiency fully restored
- Consistent temperatures achieved throughout the care home
- Resident comfort significantly improved
- Future system issues prevented through early intervention
The care home management team was relieved to have the issue resolved quickly, ensuring a warm and comfortable environment for residents and staff.
Key Takeaway: Hidden Leaks Can Impact System Performance
In larger buildings such as care homes, hidden leaks can significantly reduce heating efficiency without obvious warning signs. Professional leak detection is essential to locate faults in concealed areas and restore full system performance.
B Keenan Heating and Plumbing provides expert leak detection services for both domestic and commercial properties across Belfast and surrounding areas.
If your heating system is underperforming or you suspect hidden leaks, contact us today for professional leak detection and repair.
