Client Location – Lisburn, County Antrim
The Problem
A property owner in Lisburn contacted B Keenan Heating and Plumbing after noticing ongoing water loss within their system. Although there were no visible leaks inside the property, the issue persisted—indicating a hidden fault somewhere within the pipework.
Given the symptoms, the client requested professional leak detection to locate the problem before it caused structural damage.
Leak Detection Investigation
We carried out a full leak detection assessment, starting with all visible pipework, fittings, and system components. As no issues were identified above ground, attention turned to pipework beneath the floor—particularly areas where pipes were embedded in concrete.
Using a structured and efficient leak detection approach, we monitored system behaviour and traced the issue to a specific section beneath the concrete floor. This allowed us to pinpoint the location accurately while keeping disruption to a minimum.


The Cause: Malfunctioned Plastic Fitting
Upon accessing the affected area, we discovered that a plastic fitting had malfunctioned beneath the concrete floor. The failure allowed water to escape slowly, which explained the ongoing loss without obvious visible signs.
We are seeing an increasing number of these plastic fitting failures, particularly in concealed areas such as under floors. Without proper leak detection, these issues can remain hidden and worsen over time.
The Solution
Once the leak was confirmed, we carefully accessed the pipework beneath the concrete floor. The faulty plastic fitting was removed and replaced with a secure and reliable connection.
Following the repair, we carried out full system testing and final leak detection checks to ensure the system was fully sealed and operating correctly.
The Outcome
- Hidden leak successfully detected beneath concrete floor
- Malfunctioned plastic fitting identified and replaced
- Plumbing system fully restored
- Potential long-term damage prevented
The client was relieved to have the issue resolved quickly, particularly given the hidden nature of the leak.
Key Takeaway: Plastic Fittings Can Fail Without Warning
Even modern plumbing systems can develop faults, especially with plastic fittings in concealed locations. Professional leak detection is essential to accurately locate and repair these issues before they escalate.
B Keenan Heating and Plumbing provides expert leak detection services across Lisburn and surrounding areas.
If you suspect a hidden leak or are experiencing unexplained water loss, contact us today for fast and reliable leak detection.